Shipments and returns

Your pack shipment

The delivery time and cost may vary depending on the delivery address and the weight of the items. The orders will be processed the next business day of your order. Once the order is ready, it will be sent by Correos (Post Office). We will send you a confirmation e-mail when your order is ready to be despatched and we will be given a tracking number and the courier company the next day after sending your order.


If you wish to make a return of an item bought at , you will have 14 calendar days from the date that we sent your order to make it. The items must be in perfect conditions.

To make your return, you can request it through e-mail to enclosing a copy of the order and the reference. You are responsible for the shipping costs and the arrival of the products in good conditions.

The reimbursement will be made in the same form of payment that you have used for your purchase.

You will receive the confirmation of the return by e-mail once it has been made.