Shipping policy
At Orbis Antique Prints, we are committed to preparing and shipping your orders with the utmost care and speed.
Order preparation:
All orders are processed and prepared for shipping within 24 to 48 working hours after payment confirmation.
Shipping method:
We ship all orders via Correos (Spain) using a certified service, ensuring greater security and traceability of your package.
Estimated delivery times:
- Spain: 2 to 5 working days
- Europe: 7 to 10 working days
- Rest of the world: 12 to 16 working days or more, depending on the destination country and customs processing
Additional information:
Once your order is shipped, you will receive a tracking number to check the status of your shipment at any time. Please note that delivery times are approximate and may vary due to factors beyond our control (holidays, customs delays, weather conditions, etc.).
Return Policy
We want you to shop with complete confidence. That's why we accept returns within 14 calendar days from the date of delivery, with no need to provide a reason.
Return conditions:
- The item must be returned in the same condition in which it was received, without damage or alterations.
- The buyer is responsible for the return shipping costs.
- Once we receive the item and verify its condition, we will refund the full purchase amount within 2 business days using the same payment method as the original order.
If you have any questions about your shipment or return, feel free to contact us via our contact form or by email.